Stop losing customers to missed calls and slow replies.
We answer your calls and messages, book your appointments, chase your no-shows, and follow up your leads, 24/7, connected to the tools you already use. You configure nothing.
- New lead captured from the website
- Reply sent in 42 seconds
- Appointment booked for tomorrow, 10:30
Most SMEs are running on manual processes that don't scale.
Growth adds complexity. Every new client, order, or team member means more coordination, more manual steps, and more room for error. Digitalization isn't about buying software. It's about building systems that absorb that complexity automatically.
Hours lost to manual work
Data entry, copy-paste between tools, and manual follow-ups consume 5 to 15 hours per person every week. That's work that could run itself.
Errors that compound
Manual handoffs create typos, missed steps, and duplicate records. Each one quietly costs time, money, and client trust.
Operations that don't scale
Every new client or order adds more manual steps. Without digital systems in place, growth makes the problem worse, not better.
Revenue left uncaptured
Leads that wait hours for a reply, missed bookings, and unreactivated past clients. That's revenue your business has already earned but never collected.
The cost isn't just hours. It's the operational ceiling that prevents your business from growing past its current size.
Four capabilities. One partner.
Everything we build fits into four clear capabilities. Every system is built, configured, and run by us, you get the results.
You're easy to find, and no interested customer goes unanswered
From the moment someone searches for your service on Google to the first reply on WhatsApp or the phone, it's all covered. Calls, messages and inquiries from your website, Facebook and Instagram get an instant reply, around the clock, and you're notified immediately.
What you get
- a presentation website that captures inquiries (or optimization of your existing one)
- an optimized Google profile, so you show up where customers already search
- calls and WhatsApp messages answered 24/7, with direct calendar booking
- every channel (website, Facebook, Instagram, email) in one flow, with a 60-second response
- instant notification on your phone for every new inquiry
Someone messages on WhatsApp at 10:40 pm about an appointment. They get a reply within seconds, pick a free slot, and you find the confirmed booking in your calendar in the morning.
Who benefits most: local services, home emergency services, salons, auto shops, restaurants, and any business that receives inquiries by phone or message.
More inquiries become paying customers
Every inquiry is tracked visually from first message to sale. Unanswered requests get automatic follow-ups for 10 days, and you always see who's about to buy and who's going cold.
What you get
- your own customer tracking system, set up with your data
- a visual pipeline configured on your real sales process
- automatic follow-up on inquiries left unanswered
- a weekly digest of where every opportunity stands
- team training included
A customer asked for a quote 3 days ago and went quiet. The system follows up politely, and you get an alert the moment they re-engage.
Who benefits most: real estate, brokerage, insurance, legal, agencies, education & training.
Customers come back, buy again and recommend you
Reminders that cut no-shows, messages that win back customers who went quiet, campaigns to your existing contact base, and reviews requested at the right moment. One reactivated customer often covers the monthly cost.
What you get
- automatic appointment reminders (24h and 2h before)
- automatic win-back messages on WhatsApp for inactive customers
- monthly campaigns to your opted-in contacts (seasonal offers, new services), 98% open rate
- Google reviews requested automatically after each visit
A client hasn't been in for 4 months. They get a personalized message with a concrete reason to return, and they do.
Who benefits most: salons, clinics, fitness, wellness, veterinary practices, anywhere customers should return.
Your business runs organized, and you're in control
A dashboard with your business's real data, overdue invoices chased automatically, new clients onboarded by a process that runs itself, and your apps connected to each other. Your team wastes less time on repetitive work.
What you get
- a live dashboard with your business KPIs
- automatic invoice follow-up (polite on day 7, firm on day 14, final notice on day 30)
- automatic onboarding for new clients: documents, tasks, scheduling
- an automatic daily WhatsApp briefing for your team
- client portals, internal tools and integrations between your existing apps
An invoice hits its due date. The system sends the reminders itself, gradually, you only hear about it when the money lands.
Who benefits most: accounting, law & notary, construction, logistics, HR & recruitment, e-commerce.
Already using tools like HubSpot or Calendly? Keep them, we connect them, configure them properly and make them work together. And if your need isn't listed above, we build custom solutions.
What the four capabilities are built to deliver.
These are the outcomes our systems are engineered for, backed by industry data and the results businesses like yours see when response time, follow-up, and visibility are handled automatically.
Outcomes based on industry benchmarks. Actual results vary by business type, market, and implementation.
- 78% of callers who reach voicemail leave no message
The system answers around the clock, so no one reaches voicemail.
- Replying within 5 minutes is linked to up to 21x higher conversion
The system replies in under 60 seconds, at any hour.
- 73% of local searches happen on Google Maps
An optimized profile and recent reviews put you above competitors.
- 79% of leads lost due to lack of follow-up
The visual pipeline and automatic follow-up leave nothing forgotten.
A weekly digest shows you where every opportunity stands.
- WhatsApp reminders reduce no-shows by 30-40%
Fewer empty slots and a better-used schedule.
- Up to 5x cheaper to win back a client than to acquire a new one
Inactive customers are contacted automatically, with a concrete reason to return.
- 98% open rate on WhatsApp vs ~20% on email
Campaigns to your base generate bookings from people who already trust you.
- 15-20% of SME revenue sits in overdue invoices
Automatic follow-up gets you paid faster, without awkward conversations.
- Structured onboarding is linked to up to 50% higher retention
Every new client starts through a process that runs itself.
- 10-15 min saved every morning
The automatic team briefing, sent over WhatsApp.
These are the systems that will show up in your dashboard every month: leads captured, appointments booked, payments recovered, reviews collected. Every number, tracked and visible.
Don't see your industry or your need?
Operational problems follow the same patterns everywhere: manual steps, slow responses, fragmented information. Book a free audit and we'll tell you honestly what can be solved in your case.
Book your free audit →Clear packages, for your market.
Fair pricing, from the start. Every package includes us building, installing and running the system, you configure nothing. No hidden costs, no per-seat fees.
Every package includes: the Flowetica Dashboard, an optimized Google profile, EU-hosted infrastructure, monitoring and error fixes.
New client? Your first month of the subscription is on us. Setup is paid on signing; the subscription starts from month two. See the results before you pay for operations.
Start
Your first capability, usually Capture. The easiest way to see how we work.
Professional services
accounting, law & notary, consulting, HR & recruitment, agencies
Fewer repetitive questions, no quote request ever lost.
- Calls and messages answered 24/7, on every channel
- Optimized Google profile
- Overdue invoices chased automatically
- Automatic onboarding for new clients
- Live dashboard included
Beauty, fitness & wellness
salons, barbershops, gyms, spas, studios
Appointments stop slipping away, clients keep coming back.
- Messages answered 24/7 (WhatsApp, Instagram, Facebook)
- Automatic no-show reminders
- Win-back of inactive clients
- Google reviews requested automatically
- Live dashboard included
Sales & transactions
real estate, brokerage, insurance, dealerships
The first to respond wins the client. That's you.
- 60-second replies to every inquiry, 24/7
- Visual pipeline built on your real sales process
- Automatic follow-up on unanswered requests
- Overdue invoices chased automatically
- Live dashboard included
Healthcare
medical clinics, dental, practices, veterinary
New patients captured instantly, fewer no-shows.
- Patients answered around the clock, booked straight into your calendar
- Automatic no-show reminders (24h and 2h)
- Win-back of inactive patients
- Google reviews requested automatically
- Live dashboard included
Enterprise / Multi-location
For businesses with multiple locations, high volume, or complex integrations. Configuration and pricing set in a dedicated audit.
Longer commitments come with a better monthly price. Signing for 3, 6 or 12 months brings your subscription down progressively compared to a single month. Exact details are set during the audit.
| Capability | Start | Professional services | Beauty, fitness & wellness | Sales & transactions | Healthcare | Enterprise |
|---|---|---|---|---|---|---|
| Capture | Custom | |||||
| Convert | – | – | Custom | |||
| Retain | – | – | – | Custom | ||
| Operate | – | – | Custom |
Start includes one capability of your choice, usually Capture.
What your monthly subscription actually covers
You're not paying for hosting. You're paying for continuous monitoring, maintenance and fixes, automations updated as your business evolves, direct support, monthly optimization, and your live dashboard. The same team that built your system stays responsible for it.
You're not buying a software subscription, you're buying a system already built
You pick the tool, configure it, connect it to WhatsApp and your website, fix it when it breaks, and risk abandoning it in 2 months.
We build, connect, maintain and answer for it. You just check the dashboard.
Flowetica Care
For clients who want continuous evolution and priority treatment: your system keeps improving month after month, and you jump the queue on everything. Available after the system's first 2 months of operation.
- A monthly KPI report and a monthly 30-minute session
- 4 hours of new optimizations and automations included every month
- 5 change requests / month (vs 2)
- Support within 4h (vs 24h)
- Error fixes within 24h (vs 48h)
The prices shown are your starting point; the audit determines which package, commitment term and configuration fit you.
Third-party service costs (e.g. WhatsApp Business API, AI voice minutes) are billed separately, at cost, with no markup.
Refer and save
Already a Flowetica client? For every new business you refer that becomes a client, you get 50% off your monthly subscription, for one month. Refer 3 businesses? That's 3 months at half price. Referrals stack, with no limit.
The discount applies once the referred business signs and starts their subscription. Details are confirmed directly with the Flowetica team.
We build systems. We run them. You grow.
We're Gabriel and Cristian, software engineers with more than five years of experience each. Flowetica is an operational systems and digitalization company born from a simple frustration: too many service businesses lose customers every day simply because they can't respond fast enough or follow up consistently.
We don't just sell software. We build the systems, connect them to the tools you already use, and run them for you long-term, so you can focus on what actually matters in your business.
From first message to running system
- 01Within 24h
We reply, personally
You hear from a founder, not an automated message.
- 0230-60 min
Free operational audit
We map how you work today and tell you honestly what a system can solve and what it can't. No obligation, no pitch.
- 03Within 48h
A proposal you can evaluate
Exact scope, fixed price, clear timeline. Every deliverable named, every exclusion stated. We don't start until you approve in writing.
- 041-3 weeks
Your system goes live
We build, test, launch. You get documentation and access to the Flowetica Dashboard. Then we monitor and maintain, month after month.
Most clients have their first system live within 4 weeks of first contact.
The free audit costs you 60 minutes. If we can't show you clear value in that call, we'll tell you.
Book your free audit →Why businesses choose Flowetica
You work with the people who build it
The founders who build your system answer and fix it. No account managers, no juniors, no ticket queue.
Clear costs from the start
A fixed price set before implementation. No surprises, no open meters.
Built on your real processes
We don't change how you work or sell technology for its own sake. If something isn't worth building, we tell you directly.
We stay accountable after delivery
Monitoring, error fixes, and continuous adaptation included. Nothing breaks silently.
Questions, answered.
What does an AI front desk do?
Flowetica's AI front desk answers your calls and WhatsApp messages 24/7. It qualifies leads, answers common questions, books appointments straight into your calendar, and escalates anything complex to you. Clients get an instant reply at any hour, even outside working hours.
How much does it cost?
The Start package begins at €489 setup + €189/month, and full packages range from €1,199-1,899 setup + €289-489/month, with the first subscription month free for new clients. All prices are shown on the pricing page. No per-message or per-seat fees. Longer commitments and client referrals can further reduce your monthly price.
Why not just subscribe to off-the-shelf software (CRM, scheduling, chatbot)?
You can, and some are good tools. The difference: who configures them, who connects them to your WhatsApp and website, who fixes them when they break, and who checks monthly that they deliver results. With us you pay for the system that works and someone accountable for it, not a tool abandoned after two months.
I already have a CRM / a scheduling system. Do I have to drop it?
No. You keep what works. We connect your existing tools to each other and only fill in what's missing.
What happens if I want to stop?
On Start there's no commitment. On packages, the standard commitment is 6 months, the minimum time for results to become measurable; other terms can be agreed during the audit. After that, you can stop anytime with 30 days' notice. Your data stays yours.
How does the Flowetica Dashboard work?
The Flowetica Dashboard shows every lead captured, every automation that ran, and the hours saved, in real time and in one screen. It is included free with any subscription, so the value of the systems we run for you is always visible.
How long does it take to implement a Flowetica system?
Most first systems go live within 1 to 3 weeks. We scope tightly so you see results early: we map your workflow in the audit, build in focused increments, test before launch, and hand over with a live session.
What does a flat monthly price include?
The subscription includes hosting on Flowetica's EU infrastructure, uptime and error monitoring, error fixes within 48 hours, the Flowetica Dashboard, and a set number of minor changes per month. New features and new automations are scoped and quoted separately, or included through the Flowetica Care add-on.
Do I need to configure or manage anything myself?
No. Flowetica builds, configures, connects, and runs the systems for you, on the tools you already use. You focus on your business; we handle everything technical.
Is my data safe?
Your data is stored on EU-based infrastructure and is used only to provide our services. We never sell it. Analytics run only after you accept cookies. Full details are in our Privacy Policy and Cookie Policy.
Which businesses do you work with?
Flowetica works with service businesses and SMEs, in Craiova, across Romania, and in the wider EU, including clinics, salons, gyms, accountants, law firms, agencies, and local service providers.
Book your free operational audit
Before your audit, take our 3-minute assessment. You'll see exactly where your business is losing time, and we'll review your results together on the call.
Already completed the assessment? Fill the form to book directly.
Prefer to talk to us directly? Give us a call, we'd love to hear from you:
Replies within 24 hours.